Stansted Meet and Greet - Operated by Hallmark Cars

Information

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Arrival Procedure

The driver will meet you at your designated meeting time outside the new terminal, by the departure doors. The driver will be carrying a BCP nameboard for easy identification. The front of the terminal is strictly NO WAITING ZONE, do not leave your vehicle unattended for any reason or you will be subject to security, police action and tow away procedures. Our driver will be at the meeting point at your designated meeting time, and will wait for 15 minutes after the meeting time unless you have phoned us, in which case the driver can be paged and will wait longer.

Departure Procedure

Your driver will meet you inside the terminal, in the arrivals area. The driver will be carrying a BCP nameboard for easy identification. Please do not go outside the terminal building, as this will delay the return of your vehicles to you. Once the driver has met you he will escort you to your vehicles. Due to police and security restrictions we are unable to bring your vehicle to the front of the terminal building.

Security

Insurance

The drivers are fuly insured to drive your vehicle on public roads. The car park accepts responsibility for damage proved to be caused by their own negligence and are insured accordingly, but will not normally accept responsibility for the acts of a third party. Full details are available with the driver on request.

Notes

If you are planning to return before your expected return date, you must give BCP at least 12 hours notice or we cannot guarantee your vehicle will be ready on time. Full terms and conditions are available on request with the driver.

Park Mark Safer Parking Scheme

An initiative of the Association of Chief Police Officers aimed at reducing crime and the fear of crime in parking facilities.

Safer Parking status, Park Mark®, is awarded to parking facilities that have met the requirements of a risk assessment conducted by the Police.

These requirements mean the parking operator has put in place measures that help to deter criminal activity and anti-social behaviour, thereby doing everything they can to prevent crime and reduce the fear of crime in their parking facility.

For customers, using a Park Mark® Safer Parking facility means that the area has been vetted by the Police and has measures in place to create a safe environment.

Visit the Park Mark homepage

ISO 9001 Certification

The International Organization of Standardization, (ISO) is a worldwide organization that develops many different kinds of Standards.

ISO 9001 is a series of documents that define requirements for the Quality Management System Standard. ISO 9001 is one of the documents in this set; it contains the actual requirements an organization must be in compliance with to become ISO 9001 Registered.

ISO 9001:2000 is the current version of the Standard. It was revised in the year 2000. Past versions of ISO 9000 included ISO 9002 and ISO 2003, but those are no longer in use. Companies are now only Registered to ISO 9001.

Find out more about ISO 9001

AA/Police Gold Award for Security

The AA/Police Gold Award for security, the highest accolade that can be awarded to a car park in the UK.

Find out more

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