Job Losses As Ryanair Telesales Department Closed Down

Approximately 40 jobs are to be lost following the announcement that Ryanair are to close their telesales department due to lack of demand for the service.

The department is due to close in May with staff that do not apply or are not successful in gaining another job with the company being made redundant. The move also follows all senior management taking a pay freeze due to record fuel prices.

Ryanair boss Michael O'Leary said: "The decision to close our Dublin Telesales activity is a painful one. Sadly, the operation is no longer viable or cost competitive against a backdrop of dwindling demand for phone bookings while internet bookings now account for over 99% of ticket sales. Our existing Romanian and German call centres will continue to provide telesales services at 60% lower costs than Ryanair Direct. These kind of cost savings must be made if Ryanair is to remain Europe’s lowest cost airline in these difficult recessionary markets.”

Mr. O'Leary went on to say; “While record high oil prices and falling fares continue, it is sensible and prudent that we streamline our business and reduce costs in order to remain the only airline in Europe to guarantee the lowest fares and guarantee no fuel surcharges ever."

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Published by: Jon Vickery