Arrival Procedure
On arrival please follow the signs for check in and proceed through the car scanner area. You will then be directed into the arrivals area by one of Q-Parks parking hosts. Please take your belongings out of your car and go to our reception facility to check in and handover your keys in return for your vehicle return voucher. Mileage and petrol checks will be completed on your vehicle before it is moved to the main compound. A courtesy bus will then take you and your passengers to the terminals.
Departure Procedure
On return when you have cleared customs call 0208 990 1302 giving your name and voucher number. Instrutions will be given informing you of the bus stop number and its location to return to the car park. At the car park your keys will be handed back to you on production of your vehicle return voucher. Your car will be waiting for you in the returns area.
Security
Security Fencing,lighting,CCTV,controlled access barriers and 24 hour security patrols.
Insurance
Parking is always at the owner`s own risk and subject to the terms and conditions of the car park which are available at reception. A condition report is carried out on all vehicles on arrival.
Notes
Q-Park Airpark is unable to carry skis, snowboards or bikes on their minibuses. You park at your own risk. If your actual stay is longer than your booked stay, you will be charged extras on departure at the car park`s standard daily rate. Please note: No refund will be issued for part used stays and any additional time will be charged at the local gate rate.
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