Meteor Meet & Greet Parking Services (Term. 5)

Information

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Arrival Procedure

Please call the number on your confirmation or the number on your confirmation ten minutes before your arrival and drive to the Departure level where our driver will meet you.

Departure Procedure

Collect luggage, clear Customs and call the number on your confirmation or the number on your confirmation to arrange collection of your vehicle.

Security

Cars are parked in a fully secured car park with CCTV and 24 hour patrols.

Awarded: Park Mark, Safer Parking Award

Insurance

Notes

Please call the number on your confirmation or the number on your confirmation ten minutes before your arrival at Heathrow, follow signs to Heathrow Terminal 5 and drive to the Departure level where the driver will meet you.

You will not be able to wait on the departures level therefore you must arrive at the agreed meeting time (occasionally subject to slight change by Meteor, who will advise if necessary). If your arrival time changes please notify the car park using the numbers on your confirmation details as soon as possible.

You will be required to leave your keys with the attendant.

Park Mark Safer Parking Scheme

An initiative of the Association of Chief Police Officers aimed at reducing crime and the fear of crime in parking facilities.

Safer Parking status, Park Mark®, is awarded to parking facilities that have met the requirements of a risk assessment conducted by the Police.

These requirements mean the parking operator has put in place measures that help to deter criminal activity and anti-social behaviour, thereby doing everything they can to prevent crime and reduce the fear of crime in their parking facility.

For customers, using a Park Mark® Safer Parking facility means that the area has been vetted by the Police and has measures in place to create a safe environment.

Visit the Park Mark homepage

ISO 9001 Certification

The International Organization of Standardization, (ISO) is a worldwide organization that develops many different kinds of Standards.

ISO 9001 is a series of documents that define requirements for the Quality Management System Standard. ISO 9001 is one of the documents in this set; it contains the actual requirements an organization must be in compliance with to become ISO 9001 Registered.

ISO 9001:2000 is the current version of the Standard. It was revised in the year 2000. Past versions of ISO 9000 included ISO 9002 and ISO 2003, but those are no longer in use. Companies are now only Registered to ISO 9001.

Find out more about ISO 9001

AA/Police Gold Award for Security

The AA/Police Gold Award for security, the highest accolade that can be awarded to a car park in the UK.

Find out more

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