Long Stay

Information


Arrival Procedure

The car park has an automatic number plate recognition (ANPR) system, so make sure you enter your vehicle registration number correctly when you make your booking. At the entry barrier, the machine will read and recognise your registration number. A ticket will be printed showing your registration number and booking reference and the barrier will open. Park in the zone indicated. If you experience any difficulties or the barrier does not raise, press the call button for help.

Departure Procedure

Drive to the exit barrier. If your booking reference is not printed on the ticket, or you experience any difficulties, press the call button for help. However, if your booking reference is printed on the ticket, simply drive up to the exit barrier and insert the ticket you were given when you came into the car park - the barrier will raise.

Security

Car park is manned 24hrs, frequently patrolled and enclosed by security fencing. Comprehensive CCTV in place. This car park has been awarded the Park Mark for safer parking. The Park Mark means that you are parking in an area that has been vetted by the police to make sure that the site has had measures put in place to create a safe environment. Park Mark awarded parking areas are run by responsible operators who are concerned with your safety and the safety of your vehicle.

Insurance

Notes

Transfers run every 10 minutes between 5.30am and 11.30pm. Outside these times, you should request a transfer using the intercoms at the bus stops. We recommend that you allow yourself 15 minutes to park and transfer to the terminal. There is no need to hand your keys in. You need to give us your car registration number either when you book, or sometime before you go. It needs to be the right one - if you change the car you`re going to be travelling in, you need to give us the new details. You must do this, or the car park will charge you £10 when you leave, because if they don`t have the right registration number, it holds things up when you arrive and leave. Previously operated by Meteor under the Pink Elephant® brand, this car park is now called Heathrow Long Stay Parking and is operated by APCOA.

Disabled Facilities

There are parking bays for Blue Badge holders near the bus stops. The transfer buses are wheelchair-accessible.

Trailers

Trailers are NOT permitted.

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