Official Valet Parking

Information

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Arrival Procedure

South-Drive to the Valet Parking Reception point, turning left off the lower forecourt road, and report to the Valet Parking reception. The valet staff will complete acceptance forms and park your vehicle for you. If you have not given us the terminal information at the time of booking then please call 01293 502347 at least 24hrs before arrival to reconfirm.

Departure Procedure

South-On arrival, please telephone a member of the valet staff from the arrivals hall. Your car will be waiting for you at the pick up point on the lower level, where you left your vehicle on arrival.

Security

Insurance

The valet operator indemnifies customers for vehicle damage resulting from any proven act of negligence on the part of its staff.

Notes

Hours of operation: 24 hours.

Park Mark Safer Parking Scheme

An initiative of the Association of Chief Police Officers aimed at reducing crime and the fear of crime in parking facilities.

Safer Parking status, Park Mark®, is awarded to parking facilities that have met the requirements of a risk assessment conducted by the Police.

These requirements mean the parking operator has put in place measures that help to deter criminal activity and anti-social behaviour, thereby doing everything they can to prevent crime and reduce the fear of crime in their parking facility.

For customers, using a Park Mark® Safer Parking facility means that the area has been vetted by the Police and has measures in place to create a safe environment.

Visit the Park Mark homepage

ISO 9001 Certification

The International Organization of Standardization, (ISO) is a worldwide organization that develops many different kinds of Standards.

ISO 9001 is a series of documents that define requirements for the Quality Management System Standard. ISO 9001 is one of the documents in this set; it contains the actual requirements an organization must be in compliance with to become ISO 9001 Registered.

ISO 9001:2000 is the current version of the Standard. It was revised in the year 2000. Past versions of ISO 9000 included ISO 9002 and ISO 2003, but those are no longer in use. Companies are now only Registered to ISO 9001.

Find out more about ISO 9001

AA/Police Gold Award for Security

The AA/Police Gold Award for security, the highest accolade that can be awarded to a car park in the UK.

Find out more

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