Maple Manor Parking Advanced

Information

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Arrival Procedure

Please call Maple Manor on 01293 863 322 from 8am to 8pm, 24 hours after booking made to confirm exact details. You must call Maple Manor on 07801 142165 or if busy 01293 776 447 when you are on the M23 to re-confirm they are waiting for you. Drive to the pre-arranged location at Gatwick North or South Terminal (see directions) You will be met by a uniformed driver who will check your car, collect your e-mail booking confirmation and take the keys. Your car will be driven to a secured compound. You proceed direct to check in. If you have not given us the terminal information at the time of booking then please call 01293 863 322 at least 24hrs before arrival to reconfirm.

Departure Procedure

On your return, once you have cleared customs, simply call 07801 142165 or if unsuccessful 01293 776447 then proceed to arrivals following signs for car rental. Your car will be delivered for you to drive home at the same place you were met on arrival.

Security

Insurance

All cars parked or stored with Maple Manor will be on a proven direct negligence basis. Any loss or damage claims for vehicles must be made prior to the vehicle being handed over by Maple Manor. All vehicles will only be driven by qualified drivers and under Maple Manor`s own specialist road risk insurance. Parking is at owner`s own risk subject to printed terms and conditions.

Notes

If you are returning ahead of schedule please give us at least 24 hours notice so that we can ensure you car is ready. There is a £2.50 supplement for pick-up or drop-off from 00.00 until 06.30. You must call Maple Manor on 07801 142165 or if busy 01293 776 447 when you are on the M23 to re-confirm they are waiting for you. If your actual stay is longer than your booked stay, you will be charged extras on departure at the car park`s standard daily rate. Please note: No refund will be issued for part used stays and any additional time will be charged at the local gate rate.

Park Mark Safer Parking Scheme

An initiative of the Association of Chief Police Officers aimed at reducing crime and the fear of crime in parking facilities.

Safer Parking status, Park Mark®, is awarded to parking facilities that have met the requirements of a risk assessment conducted by the Police.

These requirements mean the parking operator has put in place measures that help to deter criminal activity and anti-social behaviour, thereby doing everything they can to prevent crime and reduce the fear of crime in their parking facility.

For customers, using a Park Mark® Safer Parking facility means that the area has been vetted by the Police and has measures in place to create a safe environment.

Visit the Park Mark homepage

ISO 9001 Certification

The International Organization of Standardization, (ISO) is a worldwide organization that develops many different kinds of Standards.

ISO 9001 is a series of documents that define requirements for the Quality Management System Standard. ISO 9001 is one of the documents in this set; it contains the actual requirements an organization must be in compliance with to become ISO 9001 Registered.

ISO 9001:2000 is the current version of the Standard. It was revised in the year 2000. Past versions of ISO 9000 included ISO 9002 and ISO 2003, but those are no longer in use. Companies are now only Registered to ISO 9001.

Find out more about ISO 9001

AA/Police Gold Award for Security

The AA/Police Gold Award for security, the highest accolade that can be awarded to a car park in the UK.

Find out more

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