Frequently Asked Questions
Have you got a question regarding your car parking? Before you contact us or the relevant car park provider, please take a look at the list of questions and answers below to see whether we have answered a similar query already.
How do I contact the car park company?
Contacting the car parking company could not be easier with Compare Airport Parking. Contact details for the 6 top car park providers are located under Contact Us found at the bottom of this page. More detailed contact information can be found in the company profiles which can be found on the Compare Airport Parking homepage on the left hand menu under 'suppliers'.
What is a security award?
Awards are given to car parks that meet a number of strict standards. These standards are based upon security procedures in place at the site, the efficiency of such procedures and the management of the site. Standards are monitored by The Association of Chief Police Officers and the car parks are regularly checked to determine whether they adhere to secured car parking standards.
Why would a secure award affect my car parking decision?
Car parks with awards for security are acknowledged as having successful security procedures in place. Knowing this can put your mind at ease when deciding whether a particular car park, especially those found at busier airports, meet your specified security needs.
How do I amend my car park booking?
Booking amendment procedures will differ according to the car park provider with which you made your original booking. Details on amendments and cancellations can be found in the Company Information which can be accessed by clicking on the relevant suppliers company logo from the main Compare Airport Parking homepage under 'suppliers'.
What do I do if I am having trouble using the Compare Airport Parking site?
If you are having difficulty in using our website, try clicking refresh (to the left of the browser bar) or restarting your browser and accessing the page again. If this does not solve the problem please click on our Help page or email enquiries@compare-airport-parking.co.uk and we will try to resolve your problem as quickly as possible.
How do I make a booking?
We strongly recommend that you book online using this site - www.compare-airport-parking.co.uk we search the web for the best airport parking offers, guaranteeing you the best deal around!
Bookings can be made online or by phone, some car park providers accept bookings via fax or post. Details of the booking procedures for each company can be found in their Company Information which is located here.
What do I do if my flight is delayed and I over run my pre booked parking?
You are likely to have to pay an additional fee direct to the car park upon your return. Please refer to your booking confirmation from the car park provider. If you have booked a chauffeur transfer, it is always advisable to contact the company in question to ensure they are aware of your delay.
How can I win the monthly prize?
Winning the competition prize could not be easier. Sign up to receive emails of our latest special offers, recommend a friend to the site (by using the link on the competition page) or leave feedback on your own experience of a car park and you will automatically be entered in to the prize draw.
Can I rate my experience of airport car parking?
We always appreciate any feedback you may have on our site, or the car park you chose to park with. Your comments not only help us improve our service, but provide the public with first hand experience of a particular product, or car park they may not have otherwise considered. To leave your comments, or read those left by other users is simple. Select the airport that the car park you will be reviewing is located at from the main page. Then find the airport car park from within that airports page. When you have found the correct car park on the right hand menu scroll to the bottom of the page and click the 'reviews and ratings' tab. Here you will find the option to 'write a review'. Please note that you must have registered with us in order to leave feedback which can be done by using the link 'register' in the top right hand corner of the main Compare Airport Parking page.
