Valet Parking with Car Care

Information

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Arrival Procedure

Upon arrival at the airport, please pull up in the valet parking area at the drop zone adjacent to the terminal and report to valet staff.

Departure Procedure

On arrival at the terminal, please make your way back to the valet parking area and report to the reception building. A member of the valet staff will be waiting with your car.

Security

Your car will be parked in a BAA approved secure car park while you are away.

Insurance

The valet operator indemnifies customers for vehicle damage resulting from any proven act of negligence on the part of its staff.

Notes

Please note that a £10.00 surcharge will be applied for 4x4s, people carriers, removal of dog hairs and exceptionally dirty vehicles. Please note the car park operates from 05.00 - 23.00 hours only. If a flight is delayed they will honour your booking. If your actual stay is longer than your booked stay, you will be charged extra on departure at the car park`s standard daily rate. No refund will be issued for part used stays and any additional time will be charged at the local gate rate.

Park Mark Safer Parking Scheme

An initiative of the Association of Chief Police Officers aimed at reducing crime and the fear of crime in parking facilities.

Safer Parking status, Park Mark®, is awarded to parking facilities that have met the requirements of a risk assessment conducted by the Police.

These requirements mean the parking operator has put in place measures that help to deter criminal activity and anti-social behaviour, thereby doing everything they can to prevent crime and reduce the fear of crime in their parking facility.

For customers, using a Park Mark® Safer Parking facility means that the area has been vetted by the Police and has measures in place to create a safe environment.

Visit the Park Mark homepage

ISO 9001 Certification

The International Organization of Standardization, (ISO) is a worldwide organization that develops many different kinds of Standards.

ISO 9001 is a series of documents that define requirements for the Quality Management System Standard. ISO 9001 is one of the documents in this set; it contains the actual requirements an organization must be in compliance with to become ISO 9001 Registered.

ISO 9001:2000 is the current version of the Standard. It was revised in the year 2000. Past versions of ISO 9000 included ISO 9002 and ISO 2003, but those are no longer in use. Companies are now only Registered to ISO 9001.

Find out more about ISO 9001

AA/Police Gold Award for Security

The AA/Police Gold Award for security, the highest accolade that can be awarded to a car park in the UK.

Find out more

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