Facilities Available at East Midlands Airport

Check-In Hall

The check-in hall has an aviation gift shop stocking die-cast aircraft models which is one of the largest collections in the UK, there is also a Travelex outlet available.

Departure Lounge

The departure lounge has a range of retail outlets including; Alpha Airport Shopping, Dixons Tax Free, Travelex, Judi Judi World, Rohde Shoes, World News, Boots, Best of the Best and Accessorize.

Arrivals Hall

• Spar store.
• Food and Drink
• Check In Hall
• Caffe Ritazza

Departure Lounge

The departure lounge has a wide range of eateries available; Caffe Ritazza, Alpha Food Hall, Burger King, Millies Cookies, Pizza Hut Express, Three Cities Bar, Soho Coffee Co.

Arrivals Hall

Costa Coffee, Spar store

Other Useful Facilities

Internet access is located adjacent to the Costa Coffee outlet on the first floor near the Trent Food Hall.

A Chaplaincy service is available for anyone regardless of if they are religious or not if somebody just needs to talk. The Chaplains on duty come from several churches in the area and they can be seen around the airport or if you require one please ask at the information desk.

The Prayer Room is open 24 hours a day for use by anyone regardless of faith. On occasions Christian Workshop events take place of which the times can be seen on notices outside the room.

In addition to these services you will also be able to find the following in the terminal building;

• Bureaux de change
• Information Desk
• Car Hire
• Taxi Service
• Amusement Arcade
• First Aid
• Business Lounge

Disabled Facilities

East Midlands Airport provides a wide-array of facilities for the disabled passenger including;

Disabled Parking - The airport has 61 allocated disabled parking spaces in the short stay car park for passengers that have a blue badge, these spaces are only 50 metres from the terminal building. The car park also has several help points if you require assistance. If you decide to park in the medium or long stay car parks then there is a coach service with disabled access that transfers passengers to the terminal building free of charge.

Wheelchairs - Wheelchairs are available free of charge in the terminal building.

Toilets - The airport has toilets that are fully equipped for disabled use throughout the airport.

Payphones - A telephone that is lowered for wheelchair use can be found in the Departures Lounge West opposite gate 9.

Guide Dogs - Guide dogs are allowed into the terminal building, if you require further assistance about flying with a guide dog please visit; Flying With A Guide Dog

Boarding Assistance - If you require boarding assistance to allow you to access the aircraft then please contact the relevant airline before arriving at the airport.

For more information about flying with a disability please visit;

Flying With A Disability

Flying High