Relyon Ferry Parking

Information

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Arrival Procedure

Customers are asked to drive direct to the compound and report to the office with your Holiday Extras booking reference. A Relyon driver will park your car and you will be transfered to the terminal by the Courtesy Shuttle Bus.

Departure Procedure

You will need to call 01304 201227 for the Courtesy Shuttle bus to take you to the car park, which will arrive outside the Travel Centre, which is on the right side of the terminal (ground floor).

Security

Vehicles are stored in a fully fenced secure compound.

Insurance

Relyon drivers are fully insured to drive customers cars.

Notes

Please note: there is now a new parking procedure. Customers are asked to drive direct to the compound. If your actual stay is longer than your booked stay, you will be charged extras on departure at the car park`s standard daily rate. No refund will be issued for part used stays and any additional time will be charged at the local gate rate.

Park Mark Safer Parking Scheme

An initiative of the Association of Chief Police Officers aimed at reducing crime and the fear of crime in parking facilities.

Safer Parking status, Park Mark®, is awarded to parking facilities that have met the requirements of a risk assessment conducted by the Police.

These requirements mean the parking operator has put in place measures that help to deter criminal activity and anti-social behaviour, thereby doing everything they can to prevent crime and reduce the fear of crime in their parking facility.

For customers, using a Park Mark® Safer Parking facility means that the area has been vetted by the Police and has measures in place to create a safe environment.

Visit the Park Mark homepage

ISO 9001 Certification

The International Organization of Standardization, (ISO) is a worldwide organization that develops many different kinds of Standards.

ISO 9001 is a series of documents that define requirements for the Quality Management System Standard. ISO 9001 is one of the documents in this set; it contains the actual requirements an organization must be in compliance with to become ISO 9001 Registered.

ISO 9001:2000 is the current version of the Standard. It was revised in the year 2000. Past versions of ISO 9000 included ISO 9002 and ISO 2003, but those are no longer in use. Companies are now only Registered to ISO 9001.

Find out more about ISO 9001

AA/Police Gold Award for Security

The AA/Police Gold Award for security, the highest accolade that can be awarded to a car park in the UK.

Find out more

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