Cruise Parking

Information

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Arrival Procedure

On arrival, go to the cruise parking reception and hand in your printed voucher (or quote booking reference). Porters will assist you with luggage whilst the driver is directed to a parking bay. No transfer is required as parking is within walking distance of the cruise terminal.

Departure Procedure

No transfers. Porters will assist you to your car.

Security

The fully alarmed building is regularly patrolled by Dover Harbour Police.

Insurance

Parking is at owners risk, subject to printed terms and conditions which are available at the port.

Notes

A minimum 3 day stay/charge applies. Please note, if you have booked this car park and are not travelling on a Cruise then you will be charged an additional fee on arrival. Please call Holiday Extras if you wish to amend your booking to Ferry parking. If your actual stay is longer than your booked stay, you will be charged extra on departure, at the car park`s standard daily rate. No refund will be issued for part used stays and any additional time will be charged at the local gate rate.

Park Mark Safer Parking Scheme

An initiative of the Association of Chief Police Officers aimed at reducing crime and the fear of crime in parking facilities.

Safer Parking status, Park Mark®, is awarded to parking facilities that have met the requirements of a risk assessment conducted by the Police.

These requirements mean the parking operator has put in place measures that help to deter criminal activity and anti-social behaviour, thereby doing everything they can to prevent crime and reduce the fear of crime in their parking facility.

For customers, using a Park Mark® Safer Parking facility means that the area has been vetted by the Police and has measures in place to create a safe environment.

Visit the Park Mark homepage

ISO 9001 Certification

The International Organization of Standardization, (ISO) is a worldwide organization that develops many different kinds of Standards.

ISO 9001 is a series of documents that define requirements for the Quality Management System Standard. ISO 9001 is one of the documents in this set; it contains the actual requirements an organization must be in compliance with to become ISO 9001 Registered.

ISO 9001:2000 is the current version of the Standard. It was revised in the year 2000. Past versions of ISO 9000 included ISO 9002 and ISO 2003, but those are no longer in use. Companies are now only Registered to ISO 9001.

Find out more about ISO 9001

AA/Police Gold Award for Security

The AA/Police Gold Award for security, the highest accolade that can be awarded to a car park in the UK.

Find out more

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